Feline’s Pride Recall Expanded

by Mary Haight on July 16, 2010

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Note: There continues to be no notice to alert customers of a recall anywhere on their website since the initial recall on July 1. Odd.  

Feline’s Pride Expands Nationwide Recall of its Natural Chicken Formula Cat Food Due to Salmonella Contamination
 

Contact:
Shelby Gomas,
Tel: 1-716-580-3096

FOR IMMEDIATE RELEASE – July 15, 2010 – Buffalo, NY – Feline’s Pride is expanding its July 1, 2010 voluntary recall of Feline’s Pride Raw food with ground bone for cats and kittens, Natural Chicken Formula, Net Wt. 2.5 lbs. (1.13 kg., 40 oz.) produced on 6/10/10 to include the product produced on 6/21/10, because it may be contaminated with Salmonella. People handling raw pet food can become infected with Salmonella, especially if they have not thoroughly washed their hands after having contact with the raw pet food or any surfaces exposed to the product.

The product is packaged in uncoded plastic containers and sold frozen to private consumers nationwide. Once thawed, the pet food has a shelf life of about 1 week. The firm manufactures the pet food by an as-ordered basis. This expansion of the recall affects those orders placed and shipped from June 21 through June 26, 2010 (produced on 6/21/10).

[…]

The firm and FDA are investigating this matter to determine the source of this problem, and will take any additional steps necessary to protect the public health.

To date, both the firm and the FDA have received no reports of Salmonella infection relating to this product.

People who are experiencing the symptoms of Salmonella infection after having handled the pet food product should seek medical attention, and report their use of the product and illness to the nearest FDA office.

[…]

Consumers with questions should contact the company at (716) 580-3096, Monday -Friday from 10 am – 4 pm EDT.

 Source: FDA

 

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7 comments
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Carolyn
Carolyn

Fair enough! I do believe that this situation warrants almost as close attention to PR and information flow as it does to the actual safety concerns. I agree that clarification is needed for everyones peace of mind. None of us want to think, even for a second, that our furbabies are at risk from the food we provide them, and I will pass along this concern to the owner asap! I think that the actual physical safety/recall actions have taken precedence over notifying the general public (eg non-customer) via the website (again, no IT, legal or marketing dept.), but this is mostly speculation. Nonetheless, I hear your concerns and will do what I can to help get the info added to the site. Thank you for providing this forum so that these issues can get out and be discussed.

Carolyn
Carolyn

Please visit http://morethaneightleft.blogspot.com/ for more detailed information on the recall. It really sheds light on the subject and answers many questions. Also, since customers order directly from the company (and do not buy 'off the shelf''), there are detailed records for the shipments under recall. Those customers have been contacted and taken care of. If you are wanting a personal response and aren't a current customer, I wouldn't be surprised if a reply took a little while. this is a small company with one man in charge, not a giant corporation. there is nothing hidden or shady about this recall--in fact, is is voluntary and very transparent if you are an actual customer. And yes, I feed only Feline's Pride and will continue to do so!

MaryHaight
MaryHaight

Thank you Carolyn for shedding light where the company should have. How difficult is it to communicate this information when you have people asking for it? It is a simple matter to forward a site used by the owner in a form email. Small company or not. The other matter has to do with the public website on a food company talking about what kind of product they produce to gain new customers. Consumers are weary and wary of companies who are non-responsive to possible contamination issues. It is also a simple matter of putting a notice on the website and goes directly to transparency/trust issues. No response from a company representative is not good policy.

Carol
Carol

Thank you for the heads up on this subject. We always want our pets to be healthy and of course humans run the risk of getting contaminated too.

MaryHaight
MaryHaight

Thanks for stopping by and joining the conversation, Carol!

EdieJ
EdieJ

Sadly, this lack of transparency isn't odd -- it's par for the course. But as we've discussed before (with Merrick) you have to be pretty unsavvy to think that no one on the internet will blow the whistle.

MaryHaight
MaryHaight

Yeah, living in hope that there's not yet another bad company out there who doesn't give a damn about who gets hurt by their products has proven to be fruitless:( I had a call in, left a message too, got no response. And there you go. I did my part. Now I can flesh out my already low opinion of them as a company. Thanks for your take on this, Edie!

Trackbacks

  1. […] This post was mentioned on Twitter by Dancing Master, Doggy Bytes. Doggy Bytes said: Feline’s Pride Recall Expanded http://bit.ly/c1ANdR via @dancingdogblog […]

  2. […] Thanks for the heads up Dancing Dog Blog! […]

  3. […] received an email over the weekend from Shelby Gomas, owner of Feline’s Pride  responding to the recall  expansion and contesting the FDA’s finding.  Quoted information makes this a long post, […]

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